Do you want to create online chatting rooms? Do not worry, it is easy. WordPress has covered it for you. In this post, we have discussed some of the best WordPress live chat plugins. These plugins are used to improve on-site user experience for customer satisfaction, helping you reduce the costs of old methods for customer communication. You can simply install these plugins and monitor the user behavior. You can also add chatting rooms and private chatting services on your website with the help of these tools.
WP Live Chat Support
It is a free and fully functional plugin. You can communicate with your readers for engagement and better understanding. You do not have to hire 3rd party services in order to make communication possible for site visitors.
This plugin can help you increase your conversion rate by enabling live chat with an extremely friendly and easy-to-use interface. It does not show any advertising or credit box. Also, it gives you full customization control. Note that it has a free and a pro version available.
Formilla Live Chat
It is a live chat plugin with a rich-featured and powerful function. Installation is easy. Simply within minutes, you can chat with your visitors. It uses a pop-up window to prompt your readers to start chatting. It supports Google talk, mobile chat, and multiple languages.
Formilla has both free and premium versions. Premium version gives international language support and some other extended features. It is a great attention grabber and marketing tool for your business.
Casengo Live Chat
This plugin offers cloud service for customer support purposes. It gives you the option to handle live chats or Facebook and Twitter instant messages. You can use the combination of live chats and emails.
It offers full customization tools. You can use macros to give instant answers to customer questions. It also allows you to collaborate with your team with multi-channel support system. You can handle multiple brands or websites with only one plugin.
Comm100 Live Chat
This live chat plugin gives you the detailed review about your site visitors. You can enable live chat and live support with easy and simple installation procedure. You can easily add “live chat” button on your WordPress site to increase user engagement and customer satisfaction. It is not a free plugin, but comes with a free trial of 15 days. You can test this product to check whether it is worth your money or not.
ClickDesk Live Support
This free plugin offers a combination of great tools including social sharing button, help center, customer support, live chat and voice chat. These bundles of tools help you communicate effectively with your potential customers. Voice chat and calls are available in more than 40 countries. You can answer any questions or comments on Skype and Google Talk with this plugin. Install it now to use some great features for free.
This plugin is ideal for customer support services. You can enable live chat, Google Talk, help desk and many other exciting features on your WordPress site. This high performance live chat tool is totally free.
Your visitors can be directed to communicate with your representatives or managers by simply clicking the “help desk” button. You can then show your site statistics, answers and other required things. You can also monitor live traffic with this plugin.
Provide Support Live Chat
Provide live chat support is ideal for customer services. This live chat plugin can be easily integrated with your WordPress site to achieve this purpose. It can help you cut down support costs. Also, you can run effective marketing campaigns as you have access to deep marketing data about your customers.
Live chat button can be added in any part of your website with the minimum effort and an easy installation procedure.
Flexy Talk Live Widget
It is a cloud-based live chat plugin that offers easy integration and quick activation, allowing you to use multiple live chat options. You can set rules and queues, and enable offline messages.
This plugin can also be integrated with Google talk and Facebook messages. With it, you can also block visitors based on their IP address. It can give you deep insights about your user experience.
Zopim Live Chat
This plugin is basically designed for WordPress ecommerce websites. You can just assume that this plugin is an online salesperson who assists your visitors in making right shopping choices. It can help you monitor user behavior and action on your website, and helps you answer customer questions in a satisfactory way.
This plugin is optimized for mobile devices and allows you to have proactive chat. Zopim is available in more than 40 languages.
Flyzoo Live Chat
This plugin is a complete toolbox offering live chat, chatting rooms, customer support services and many more, with which you can monitor your visitors in real time. It is great for blogs, online stores or any other sites needing online chatting service. It also allows one-to-one private chatting.
Installation for this plugin is easy, and you can have full customization control over appearance and location of live chat buttons. Flyzoo not only improves user experience, but also helps you boost your sales.