Established since the year of 2002, WebHostingBuzz is a long-lasting web host that serves more than 30,000 webmasters from over 140 countries all over the world. With the almost 13 years of experiences in this industry, they should have been a world-class web hosting provider, but the truth is that we have found so many complaints after surveying for hundreds of real customers.
Personally, we do not recommend them due to the low customer satisfaction rate. But in the following, we still would like to showcase this WebHostingBuzz review, telling you why they are not favored by the majority of website owners.
The Common Information of Their Hosting Plans
This web host offers three web hosting plans in total, each of which is suitable for different kinds of sites. To put it in detail, the Buzz Light plan is ideal for blog sites and some small websites, the Buzz Power plan is good to set up the busy forums and discussion boards and the Buzz Premier plan is designed for some large business sites and online stores.
To get these plans, you need to be charged at the price of $4.95/mo, $6.95/mo and $9.95/mo respectively. To be frank, this level of hosting charge is not expensive as compared with many other web hosts in this market.
Here, we have to note that the above-mentioned charges are only applied to the two years of billing circle. If you only purchase with the one year billing, the charges are a little bit higher. Besides, we have to mention that only the most powerful Buss Premier plan has the monthly billing. Check the detailed information as below.
|Packages||1-Year Billing||2-Year Billing|
As for the money back guarantee, WebHostingBuzz sets the full refunding period to 45 days. However, this web host does not allow the pro-rated refund, meaning that you cannot get a part of your money back after cancelling your account after the first 45 calendar days of registration.
In terms of the payment methods, you can choose among 4 options of credit card, PayPal, Dwolla and WebMoney.
The Pros Aspects of WebHostingBuzz Shared Hosting Solution
After reviewing their hosting solution in a comprehensive manner, we have found that this web host has done a relatively good job when it comes to their hosting features and technical support. However, when reviewing comprehensively, even these two aspects are not 100% perfect.
Rich Offerings of Hosting Features
After checking the feature list of WebHostingBuzz, we have found that this web host is surely rich featured, fully meeting your hosting needs with useful items.
- Basic Features – Sufficient allocation of monthly bandwidth and disk spaces, multiple domains allowed in one account, and plenty of email storage.
- Ease of Use – cPanel control panel that allows you to control your website and hosting account at your fingertips, along with the 1-click Softaculous installer that helps you install the applications in less than 60 seconds.
- SEO – Useful SEO tools like Attracta that can be enabled via cPanel.
- Development – Full support for PHP 5, Perl, SSH, Ruby on Rails, Python, CGI, SSI, HTML 5 and MySQL 5.
- Free extras – Free domain name and free website migration service.
However, as almost all the quality web hosts will offer the advertising credits for better website promotion on Google, Yahoo and Bing search engines, this web host does not provide such a great beneficial extra.
Multiple Support Channels
In order to achieve the highest level of convenience for getting the technical support, WebHostingBuzz has a support team that is available 24 hours a day and 7 days a week. Once you need help, you can contact them via multiple channels including the hotline number, the live chat button and the email address.
Besides, this web host has set up their exclusive WebHostingBuzz Blog and WebHostingBuzz Wiki, from which you can learn a lot about their hosting solutions and resolve some basic hosting issues.
However, according to our personal testing, we have found that their support service is far less responsive than many web hosts we have reviewed so far. The response time of email support is no less than 5 hours, and there are always no representatives here when we contact them via live chat and phone. Besides, if we are asking something professional, the resolution offered by them can hardly deal with our issues.
In addition, their Blog area fails to be updated for a long time and the tutorials found in their Wiki page do not have rich information.
The Cons Aspects of WebHostingBuzz Shared Hosting Solution
Frequent Downtime and Slow Hosting Speed
As for the downsides of WebHostingBuzz, we have found that they fail to achieve a reliable hosting and fast speed. To be frank, website uptime and page loading speed are two of the critical aspects for all the websites of different kinds and sizes, so this might be the main reason as why this web host receives so many complaints and negative feedbacks.
Note that the following statistics are all coming from our real-world monitoring using the testing tool of Uptime robot for more than three months. With the unceasing test, our sample site that is hosted with them is only 97.1% accessible on the web, and the latest downtime even lasts for 13 hours plus 11 minutes.
As for the response speed of each server request, our sample site requires 900 ms on average. To be frank, as compared with many other web hosts we have tested since now, this level of server response speed is really slow.
In fact, the results do no surprise us after checking their utilization of servers and data centers. Unlike the majority of reliable web hosts, WebHostingBuzz does not adopt the robust DELL servers to ensure the smooth delivery of website data.
Besides, although they rent 4 data centers as the server spaces, all of these infrastructures are located at North American. This can be less beneficial for customers who are located at other continents. Even, there are no speeding up technologies available to boost their hosting performance.
Poor-Featured Basic Hosting Plan
Although this web host recommends you to use their Buzz Light plan for small sites or personal blogs, we do not suggest you to do so due to their limited allocation of disk storage of 400 GB. In addition, this plan only allows one domain in one account, meaning that you cannot park your site or add an inner blog area to your website with a sub-domain.
Based on this comparison, we can conclude that WebHostingBuzz is an affordable web hosting provider that offers all the necessary hosting features and multiple support channels for you to contact their support representatives.
However, they only have done well in these three points. When it comes to their page loading speed, hosting reliability, support service efficiency, pro-rated money back and free extras, they really disappoint us.
In this case, if you are looking for a truly top-notch web host, we do not recommend this company, but suggest you to have a try on BlueHost, HostMonster and Arvixe. All of these three hosting providers are reliable and affordable, promising you a top-quality hosting experience at budget-friendly hosting charges.