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SiteGround VS HostGator on Shared Hosting

SiteGround VS HostGator on Shared Hosting

SiteGround, founded by a batch of university friends in 2004, is an innovative and vibrant hosting company with around 190 employees nowadays and 320,000 domains under management. HostGator, making its first entry into web hosting market in 2002, so far has been a world-leading company with over 12,000 servers hosting more than 8,000,000 domains.

To eliminate puzzlement and confusion in choosing the better shared solution between SiteGround and HostGator, we will compare the two companies in the following parts. To make our comparison fair and convincing, we will target on some significant aspects in choosing an excellent web hosting service provider, including price, support, features and performance, etc.

Rating SiteGround HostGator
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Read Review SiteGround Review HostGator review

SiteGround has stepped into this industry since the year of 2004 by a team of university friends. Coming with years of efforts, this web host now has grown to be the leading hosting provider with more than 450,000 domains under their management. In addition, they initially only have a handful of people working to serve you, but now, this hosting provider has over 280 experienced employees with unceasing expansion. With this large staff base, SiteGround is powerful enough to process around 2500 chat requests, 1000 phone calls and 1500 tickets each day.

As for HostGator, this is one of the global providers of the hosting solution ranging from shared web hosting and VPS hosting to managed WordPress hosting and dedicated server service. This web host has been founded since 2002 in a university of Florida. Initially, they only have around 100 active users, but now, they ensure the top-notch service to millions of customers in thousands of countries all over the world. In addition, HostGator now has more than 850 employees to ensure you the around-the-clock support service. As researched online, this hosting provider has been rated as one of the best options for people who are looking for the personal, e-commerce and Fortune 500 hosting solution.

Packages & Pricing

siteground vs hostgator priceWith regards to shared hosting packages, SiteGround provides three upgradable options which are ordered at $9.95/mo, $14.95/mo and $29.95/mo. To market its service, this company allows people to get the basic StartUp plan at the price of $3.95/mo, on condition that they choose one year as the initial sign-up period.

Likewise, HostGator is included with three web hosting solutions, which are attached with a 20% discount by default. In this way, this web host lowers the initial prices down to $4.76/mo. To cater to people’s real concern, it grants a 30% discount and slashes the prices directly down to be as low as $4.16/mo. To get this sale price, webmasters only need to apply the unique coupon code of EUNGE30OFF during the sign-up.

HostGator Coupon Code Activation

For 1-month subscription, SiteGround charges additional $14.95 setup fee, while its competitor waives the fee completely. Also, HostGator increases the value of its plan by offering $100 Google AdWords credits.

Usability & Features

SiteGround and HostGator are on par with each other in terms of usability. For instance, the two companies both support the industry-standard cPanel, with which webmasters are empowered to manage database, email, files and other hosting related things with ease. On top of that, they both include one-click auto-installer, which is stored with numerous scripts and provides one-click app installation.

The built-in feature is also an important aspect that you shall make a priority. To present the differences of SiteGround and HostGator in hosting features, we will compare the entry-level Startup and Hatchling plans from the two companies respectively. More useful details are exhibited in the following table.

You may notice that both StartUp and Hatchling allows hosting 1 domain only, but the plan from HostGator is much cheaper, costing $4.95/mo for renewal, $5/mo less than StartUp from SiteGround.

Feature SiteGround HostGator
Plan in Review StartUp Hatchling
Hosted Domain 1 1
Disk Storage 10 GB Unlimited
Monthly Bandwidth Unlimited Unlimited
SSH Access Yes Yes
Ruby on Rails No Yes
Shared SSL Certificate Yes Yes
Control Panel cPanel cPanel
One-Click Script Installer Yes Yes
Money Back Guarantee 30 Days 45 Days
Original Price $9.95/mo $5.95/mo
Discount 60% 30%
Sale Price $3.95/mo $4.16/mo
Conclusion Not Recommended Recommended

Data Centers & Network Infrastructures

In terms of data center, SiteGround has three locations in Europe, Asia-Pacific and North America; while HostGator has two data centers in Provo, UT and Houston, TX. There is no big difference between the two companies in regards to stability.

SiteGround and HostGator both adopt brand-new power facilities on all system levels and multiple redundant bandwidth carriers. As a matter of fact, the two companies successfully keep delivering a minimum of 99.9% uptime, and the latter one even delivers up to 99.99% hosting uptime in a given month.

When it comes to the time that the server takes to respond users’ queries, our testing team has tested several websites hosted on SiteGround and HostGator. According to our result in below, we can see that HostGator shows amazing 338ms loading time during the past month.

If you compare the server response speed achieved by HostGator with the results achieved by many other top hosting providers, you can surely find that HostGator really has done a great job, consuming no more than 400 ms to respond all the server requests. To ensure this level of fast speed, they have done the below tasks.

  • All the web servers are coming with the DELL branded components and have been well optimized for the effective working all the times.
  • They rent two world-class data centers to locate the server machines, both of which are facilitated by 24/7 monitoring, automatic climate management, uninterrupted power unit, the advanced system for fire suppression and many more.

Customer Support

siteground vs hostgator customer supportBoth of SiteGround and HostGator vow to supply amazing fast customer support whether via live chat, ticket system or phone call. Especially HostGator allows customers to learn the support representative’s skills, user ratings and work experience before starting the chat. Plus, according to HostGator users’ feedbacks, the polite and competent technical employees are indeed easy to access and always nail problems immediately with a courteous tech.

Apart from that, HostGator rocks as it prepares beginners who have little technical knowledge with all kinds of how-tos. More importantly, this web host is well-known for providing a rich set of video tutorials, which is best for those new starters. Plus, as this company have many adherents, you can also exchange questions and experiences with other registered users in the forum.

Our Verdict – HostGator Is More Recommended

From our comprehensive comparison above, we can verdict that HostGator is more recommendable for people who are in search for a feature-rich, efficient and high-performance shared hosting solution. In addition, HostGator has a rock-solid foundation of customer endorsement, and the details are in below.