With the purpose of lifting the veil of NameCheap hosting, we have closely reviewed it in consideration of the packages &prices, feature, performance, and technical support. If you want to get better acquainted with the service, just keep scrolling and reading the following analysis in detail.
First of all, we would like to show you a chart of ratings which are based on our real hosting experience and a large number of reviews from verified customers. These ratings indicate that NameCheap hosting is rated 3.5 out of 5 stars in reputation, speed and customer support. Please refer to the chart in below to get more ratings.
Hereinafter, our editors reveal the secrets of the service to help you get a better understanding of NameCheap hosting service.
Packages & Prices
NameCheap comes with 4 upgradeable shared hosting packages which are named as Value, Professional, Ultimate and Business Expert. Respectively, the price is starting at $2.95/mo, $5.59/mo, $9.06/mo and $15.59/mo, which are only valid for 3 years’ subscription.
Offering both long term and short term billing cycles, the service allows customers to have flexible choices. Please refer to the following list for more specific information.
- Value – Offering 1/2/3 years billing cycles, this one is the cheapest package offered by NameCheap.The price is starting at $2.95/mo (only available for a 3-year subscription).
- Professional – Thispackage offers 1/3/6/12/24/36 months billings. The starting price is $5.59/mo.
- Ultimate – This plan provides billing cycles the same as the Professional. Respectively, the price is $13.98/mo, $11.95/mo, $11.28/mo, $10.98/mo, $9.98/mo and $9.06/mo.
- Business Expert – Offering billing cycles including 1/6/12/24/36 months, this package is the most advanced one with the price starting at $15.59/mo.
For your convenience to check the detailed price information, we work out a table in below.
All NameCheap packages feature the industry-leading cPanel as the control panel with which customers are enabled to create and manage their email, MySQL databases, FTP, applications, setting and so forth. With the marketplace powered by Softaculous, customers are able to use the 1-click installer to get PHP open source scripts installed with few clicks.
Furthermore, these packages come with different amounts of resources including disk space, bandwidth, hosted domains, subdomains, websites, FTP users, email accounts, MySQL databases, PostgreSQL databases, and so on.
The company strategically situates several data centers across Europe and North America. The primary datacenters are located in Atlanta, Phoenix and Dallas, whereas the secondary hosting infrustructures are in Clifton. Each data center is equipped with fully redundant key systems including network, power, climate control and security. Besides, all data centers come with enterprise-grade servers featuring multiple Xeon CPUs and RAID protection.
Owing to these advanced facilities and cutting-edge technologies, NameCheap has excellent performance in uptime. According to the monitoring statistics we have recorded in the past 30 days, the service delivers 99.9% uptime on average. Nonetheless, it hasn’t done a good job in server response time in which it takes 568ms averagely. Speaking the truth, this performance is not so poor but still pales in comparison with some top-notch providers.
The company possesses highly experienced and knowledgeable technical staffs who are dedicated to architect, engineer and develop products and services. Always putting customers in the first place, these technicians offer 24/7 support via various ways including live chat and email assistance.
Also, the help desk support allows customers to browse the knowledgebase, and view the latest news. However, the company doesn’t provide toll-free phone support. When some native speakers encounter some urgent technical issues, phone support is always their top choice to seek help. Thus, without help via this channel, it may cause some inconvevience.
Conclusion – Not Recommended
Based on the comprehensive NameCheap review above, we eventually come to a conclusion that NameCheap is not a super excellent option for hosting small business websites.
On the basis of our real hosting experience and hundreds of real customer reviews, we objectively think the following companies deserve recommendations. They also gain high recognition from many authoritative websites such as WhatsWP.com and BestHostingSearch because of their affordable prices, rich features, outstanding uptime, fast speed and responsive technical support.