To help readers get a full picture of Lunarpages shared hosting service, we closely review the service with a view to many aspects including price, feature, speed, support, and reliability. As a result, Lunarpages hasn’t gained strong recommendation from both professional editors and real customers.
Before starting the comprehensive analyses, we firstly come out a chart of editorial ratings, which is according to our real hosting experience and a lot of real customer reviews. This chart shows that the service is rated 3.5 out of 5 in reputation and performance. Please refer to the following chart for detailed ratings.
From the above chart, it is clear that Lunarpages shared hosting service hasn’t received universal recognition. In the following, we further explain the reasons why the service is not recommended with analyses at length.
The company offers totally 6 shared hosting packages including Starter, Basic, Windows, Business Premium, Business Advantage and Business Enterprise hosting.
Respectively, the price is starting at $3.95/mo, $4.95/mo, $9.95/mo, $24.95/mo, $44.95/mo and $64.95/mo. The price structure of package Basic is based on the billing cycle as following:
- 60 Months: 4.95 USD/mo;
- 24 Months: 4.95 USD/mo;
- 12 Months: 8.95 USD/mo;
- 6 Months: 9.95 USD/mo + 30.00 Setup fee;
- 3 Months: 10.95 USD/mo + 30.00 Setup fee;
The 6 packages come with different billing cycles. Please check the following table for specific price information of the top 3 basic packages.
Meanwhile, the service support payments via diverse ways including check, credit cards, PayPal and Alipay. In addition, the packages Basic, Business Premium and Business Enterprise offer $25 Facebook advertising credits.
Considering the domain name registration fees and setup fees, the service is not affordable, especially when compared to that of JustHost, which is promoted with $2.25/mo for readers clicking this exclusive promotional link.
Lunarpages packages feature different amount of resources including bandwidth, storage, email accounts, FTP accounts, MySQL databases, add-on domains, etc. Besides, the service supports scripting languages including PHP, ruby on rails, Perl and Python. Check the following list of detailed information of specific package.
- Starter: 50 GB bandwidth, 5 GB storage, 5 email accounts, 1 FTP account, 1 MySQL database, unlimited sub domains & parked domains;
- Basic Hosting: unlimited bandwidth, storage, email accounts, FTP accounts, MySQL databases, add-on domains, sub domains, and parked domains;
- Windows Hosting: 1 FTP account, 1 add-on domain, unlimited bandwidth, storage, email accounts, MySQL databases, and sub domains;
- Business Premium Hosting: 200 GB bandwidth, 20 GB storage, unlimited email accounts, FTP accounts, MySQL databases, add-on domains, sub domains, parked domains;
- Business Advantage Hosting: 400 GB bandwidth, 40 GB storage, unlimited email accounts, FTP accounts, MySQL databases, add-on domains, sub domains, and parked domains;
- Business Enterprise Hosting: unlimited bandwidth, storage, email accounts, FTP accounts, MySQL databases, add-on domains, sub domains, and parked domains;
In addition to the above basic features, Lunarpages web hosting offers Plesk as its control panel and Softaculous. Using Plesk, customers are enabled to simplify the management and administration of websites. With Softaculous, customers are capable of installing hundreds of popular applications with a few clicks.
The company strategically operates 8 state-of-the-art data centers across the U.S., which are all SSAE 16 certified and PCI compliant. Equipped with multi-tier redundant power systems and 24/7 security system, these data centers guarantee the servers run smoothly and efficiently. Customers are allowed to select a data center location from Hawthorne, Irvine, Denver, Chicago, Ashburn, Las Vegas and San Diego.
Equipped with advanced facilities and technologies, Lunarpages has excellent performance in uptime. According to our monitoring statistics in the past month, Lunarpages delivers 99.90% in uptime and takes 480ms in server responding.
Lunarpages provides 24/7/365 phone support which is backed by highly professional and experienced technical staffs. Also, in its official website, there is Lunarpages WIKI and community forum available where customers can address some common technical issues by their own with the help of tutorial, announcements and so forth.
However, the company doesn’t provide live chat support without which some non-English speakers cannot settle urgent technical issues with responsive and prompt help.
Conclusion – Not Recommended
Based on the above comprehensive Lunarpages review, we reach a conclusion that Lunarpages hasn’t stood out from hundreds of outstanding shared hosting providers. After cheking for more than 50 well-known web hosts with real hosting experience independently, we objectively think BlueHost, InMotion Hosting and Arvixe are brilliant options.
Their services are highlighted for affordable prices, awesome features, outstanding uptime, fantastic speed and excellent technical support. They are also acknowledged as best hosting 2014 by our sister website howshost.com.