Website downtime can be a nightmare for all the webmasters. When this happens, people cannot check your informative posts and appealing images. What they see is simply a blank screen with some error messages in some cases. In this circumstance, many webmasters just feel panic when their websites cannot work properly, assuming that they are encountering the disastrous downtime. But actually, they may just meet an issue of Internet connection.
Here, we have come out a detailed tutorial telling you how to make sure that your website is really in downtime, plus a series of reasons and corresponding resolutions about this issue.
Is This Website Down?
To figure out whether your website is down, you can follow the below steps.
- Open up your website and press the Shift and Refresh buttons on your keyboard. This makes sure that you are not viewing a cached version.
- If the website cannot work fine after refreshing the browser, you can reach some other large sites like Google and BBC. If they also fail, then the problem comes from your broadband connection.
- If other sites work fine, but only yours cannot display, you can confirm that your Internet connection is not in wrong. Then, you need to enter your site via other computers, tablets and smartphone to figure out whether the issue comes from your ISP. If you still cannot check your content, unfortunately, your website is down.
In fact, there are lots of downtime-checking tools on the web. Down For EveryOne Or Just Me, for instance, checks your site automatically to figure out whether it is in a downtime.
Why and How to Fix Website Downtime
Reason One: There is a problem with your web server
Your web server might be in a wrong situation due to malicious hacking, DDoS attacks, natural disasters and data center issues. Once these happen, your website can be negatively affected, no longer being able to display properly on the web.
Resolution: If you are using a web hosting solution, you can do nothing but urge your web host to repair your shared server as soon as possible. If you own a physical server on your own, you’d better hire an expert to help you unless you are professional enough to deal with the server issues.
Reason Two: Your web server is under maintenance
Sometimes, your web host may update your server software and hardware to avoid potential dangers. During this period, your website will be held offline deliberately.
Resolution: You do not need to do anything, but wait a few hours to get your website back to normal. Generally, this happens during some low-traffic times.
Reason Three: Your web server is overloaded
If your server is overloaded with over consumption of memory, proceeding operations, database queries and CPU caused by your server sharers or your own, your website might be in downtime.
Resolution: If the overloading issue is caused by you, you’d better clear out your large log files, backup files and any other unnecessary components to free up server resources. If the issue is not caused by you, you need to contact your web host to ask for help.
Reason Four: You have added some error coding into your site
Sometimes, your website downtime is not caused by your server issues, but due to the wrong practices carried out on your website. For instance, you have carelessly deleted some important lines of code, or have added some coding errors into your scripts.
Resolution: You can use your latest backup file to bring your website back to normal. If you haven’t backed up your site, you can show your changed coding in front of some experts to figure out what is wrong.
Reason Five: Your website is hacked
Another reason that your website cannot be accessed properly is that it has been hacked by some evil hackers. They may destroy your valuable data and delete your critical folders, all resulting in a downtime for your website.
Resolution: The quickest way is to figure out the latest changes and recover them to a normal situation. In this page, we have listed the detailed steps about how to handle this situation, especially when you are using WordPress for website building.
Reason Six: You have DNS problems
DNS changing can cause temporary downtime for your website, around 24 hours on average. After that period, however, your site may still be unavailable on the web due to the wrong DNS settings.
Resolution: Make sure that you haven’t made any mistake for the DNS changing, and then, just wait to have your site accessible again.
Precautions against Website Downtime
In fact, even if you have taken actions instantly to bring your website back from downtime, you may still face some losses in terms of page ranking, daily visitors and even online profits. Therefore, instead of dealing with this issue, it would be better for you to eliminate this situation. In the following, we have listed some tips against the website downtime.
Choose a reliable web host
As the majority of website downtimes are caused by the server issues, you’d better choose a reliable web host that utilizes the robust web servers and world-class data centers that can promise an uninterrupted running of server machine. Below are some great options.
Apply for a CDN service
The CND service simply stores your website data on multiple servers. If one of these servers goes offline, your cached website can still be entered by your readers via other web servers bearing your site content.
Keep safeguarding your website
You have to block all the loopholes, from which the hackers can enter your site to do some bad things. For instance, you can keep everything of your website up-to-date, use strong user names and passwords, regularly scan your website, and many more.
Backup your site once a week
This is not a precaution, but a must-do task that can deal with the website downtime that is caused by your wrong operations and malicious hackings. Generally, we highly recommend you to carry out this practice once a week and store your backup files in a safe place outside your personal computer, such as a secure and virus-free USB.