It is very common that the HTTP 500 Internal Server Error turns your smile into a frown within a second. You lose your sales and your customers as they cannot access your site. Web developers find this a nightmare as they strive to get your site back into shape.
However, if you learn how to fix 500 Internal Server Error, you may realize that it is not as complicated as it seems. There are different trouble-shooting ways that you can tackle it to ensure it does not mess up with your sales. In the following, we have given you enough information about this aspect.
What is 500 Internal Server Error?
The internal server error occurs when something goes wrong in the web server’s configuration, system permissions or PHP. It is thus a way of saying that something is wrong, but the cause is not known at the moment. It is referred to as a server side error as your site is still in shape. It may also be a result of issues to do with website programming.
How Do You See This Error?
The error is displayed differently as each server customizes the way of displaying it on your computer. The way you view it thus depends on how it has been customized to appear. It may appear as HTTP 500 – Internal Server Error, Internal Server Error, 500 Internal Server Error, HTTP 500 Internal Server Error, HTTP Error 500 or 500 Error. The message may also be accompanied by a line saying, ‘The server was unable to process the client’s request due to an unexpected condition.’
What Causes 500 Error?
If you find the cause of the error, it will be easier for you to fix it. The error may be caused by the change of file permissions. This occurs when the permission settings are incorrect. For instance setting file permissions from 777 to 755. 777 sets are unsafe. Check out with your server permission details.
The error can also be caused by .htaccess when incorrectly configured. This can be a result of URL Rewrite settings or can also be caused by Friendly URL enabling. Make a backup for .htaccess and regenerate the file before making any changes.
Server timeout can also cause the 500 error. Each server sets a duration limit in which the script should run. If this time is exceeded, an error 500 is returned. PHP and Apache Error logs may also cause the 500 error though this is rare.
How to Fix 500 Internal Server Error
Note as earlier mentioned that this is an error from the server’s side. However, there are things you can do to try and save the situations as the following.
Try reloading the webpage by pressing F5, clicking refresh button on your browser, CTRL + R or retype the address on the address bar of your browser. This is important as the issue may be temporary and clears out within a short time. Reloads are mostly successful.
Delete Browser Cookies
The error may be caused by cookies form the site you are trying to access. Delete browser cookies and then restart your browser to see if the problem has cleared out.
Clear Browser’s Cache
Issues related to the cached version of the page you need to access may cause the 500 HTTP issues. Though this is not a common cause, you may try clearing the cache as it is harmless. Some problems are solved by simply clearing the cache.
Troubleshoot 504 Gateway Timeout
Sometimes the server may return a 500 error when it was supposed to be Timeout error. Though this is uncommon, you should troubleshoot the 504 gateway timeout just to explore more fixing ways.
Talk to your Web Host If It Persist
If after trying a number of methods, there is still and error, you should talk to your web host to look into the problem and get a lasting solution. If the problem is permission settings, you can get them to change your permission settings. You can also ask the web host to increase the timeout duration temporarily to minimize the issues of getting the 500 error.
Don’t leave It Unsolved
As the problem is temporary, some people prefer leaving for some time and then coming back later after it clears. This can divert your customers from your site if the error stays for long. You can try trouble shooting the error by turning on error reporting from your sites FTP or website cPanel and then refreshing the pages to see if the error has cleared.
You can search for more ways on how to fix 500 internal server error on the internet and ensure you do not lose any of your readers or customers from your site. The error is not as scary as many purport it to be.