The HostGator review is written to figure out whether its Linux shared hosting service good enough to host PHP open source scripts, although this company is a world’s leading web hosting provider that has more than 12,000 servers under management. This review is developed from several aspects, including price, software installation, features, reliability, performance and technical support.
HostGator is a popular provider for hosting solution and some related online services. Founded at the Florida Atlantic University for more than 15 years since now, this web host succeeds in growing into the leading hosting provider for shared, VPS, dedicated and reseller service.
To ensure the top-notch service for a large number of customers all over the world, this web host hires more than 500 professional employees who are well trained with the great support manner and enough hosting knowledge.
In addition, in the year of 2012, HostGator was acquired by the EIG company, being a part of the leading group for hosting service.
Price & Discount
HostGator provides 3 Linux based shared hosting solutions that are called Hatchling Plan, Baby Plan, and Business Plan, which are at different prices, so website owners are able to choose the most appropriate one according to their current needs and budget.
With 20% discount, the three plans are respectively priced $4.76/mo, $7.16/mo, and $11.16/mo. At present, utilizing the coupon code EUNGE30OFF, subscribers are capable of getting a 10% additional discount and getting the prices as $4.16/mo, $6.26/mo and $9.76/mo.
What’s more, HostGator provides with 45-day full refund guarantee, which makes customer ask for a full money back if they do not want to continue using HostGator within the first 45 days, and a prorated refund after that period. In addition, with the support of PayPal payment, the purchase is safe and easy.
HostGator features the 3 solutions with enhanced features like unlimited disk space, monthly data transfer, MySQL databases, subdomains, FTP accounts and email addresses. Besides, the company offers shared SSL for customers to protect their websites online transactions. What’s more, each solution includes the following features to ensure 100% PHP open source scripts compatibility.
- MySQL5.5.23, PHP 5.3.23, 5.4.11 & Apache 2.2.23.
- Apache mod_rewrite.
- suPHP for enhanced website security.
- 128 MB PHP memory_limit.
Software installation process is frustrating for many hosting users, but not for HostGator customers. Each HostGator account comes with the latest version of cPanel which integrates with QuickInstall, a 1-click installer that enables people to install any PHP based programs with just a few clicks. Moreover, this program downloads the newly launched version of applications automatically, and also sets up a database as well as configures the server for software.
HostGator has been providing reliable hosting solutions since it started a business and it guarantees 99.9% uptime. The company houses servers in multi-SoftLayer data centers that are featured with the first-rate security, power, and cooling systems to guarantee that all the hosted websites secure and uninterrupted. We have hosted several websites on HostGator shared platform for 3 years. In this period, our websites have been running securely and stably. The statistics in the following chart shows the uptime of our sites in the past 30 days.
As for speed, there is no need for HostGator customers to worry over it at all. Websites that are hosted with HostGator can be accessible through a redundant and fully meshed Certified Cisco network and 9 fiber and backbone providers like Level 3, Time Warner, MCI, ATT, and so on. In addition, HostGator only uses 100% branded Dell servers to deliver better speed.
What’s more, HostGator system administrators and on-site technicians are monitoring all the servers and data centers 24 hours a day, 7 days a week to solve any issues before they become serious. In this way, customers can always get fast speed to run their websites. As we tested, the HostGator server response time is averagely 338ms. Check out the detailed statistics in the following chart.
HostGator is one of the web hosts that provide the highest level of technical support. The company offers 24/7 customer technical support service through free phone call, live chat and email. The knowledgeable and professional staffs who offer technical support know PHP well, so that they can help customers deal with any hosting issues quickly and efficiently.
Besides, the talented technicians have worked out over 500 video tutorials as well as nearly 700 useful articles in the online support portal to help customers know more about HostGator shared hosting and teach them how to install application and solve common technical issues.
Freedom to Upgrade
For newbies who set up the website for the first time or some new customers who have never worked with HostGator, they must want to sign up with the most basic plan to have a try. In this case, instead of offering the all-one-one single plan, HostGator releases 3 packages for you to choose, coming with different prices and features.
In addition, if your site grows to a large scale, you can upgrade your package from the shared web hosting to VPS service with ease.
There are a lot of free extras available with HostGator, such as the $200 advertising credits, free site templates, free site builder and many more.
To figure out whether this web host can ensure the fast, reliable and affordable hosting solution, we have surveyed some of their real customers all over the world. Our survey is mainly for their technical support, hosting speed, uptime, price and features.
According to the result, we have found that almost all of these people are highly satisfied with HostGator web hosting. Especially, there are no complaints about their support service and hosting performance. This can be the most convincing evidence of why HostGator is highly recommended by us and many other professional review sites.
According to the HostGator review above, this company is good enough to small to medium sized websites. The company provides rich-featured, fast and reliable shared hosting solutions at an affordable price. Besides, to relieve customers’ worries, HostGator provides instant and efficient technical support and 1-click script installer. All in all, HostGator shared hosting solutions are worth buying.